inicio health are on a mission to be the trusted partner for pioneering digital transformation in global healthcare.  Our digital products and services are clinically led, patient centred, and innovatively delivered, tackling the biggest issues in health and care including: 

• reduced time to care
• preventable medical errors
• high levels of digital burden on workforce
• inefficient workflows
• siloed clinical data impacting patient management

We are specialists in digital transformation, supporting organisations to adopt solutions such as intelligent automation, system integrations and electronic health record optimisation.  

Our Technology Stack

Our capabilities and products include Artificial Intelligence & Machine Learning for clinical application, ground-breaking immersive technology - eradicating physical in person simulation, intelligent automation to remove manual tasks and free valuable time, and life changing diagnostics. We believe that technology has the power to change lives, and that it needs to be designed for humans to optimise their effectiveness and experience.  Our solutions include: 

• Robotic Process Automation (RPA) + intelligent automation (IA), takes automation a step further by integrating Artificial Intelligence (ai) to enable advanced decision-making.
• Our Electronic Health Records (EHR) integration hub enhances the patient-care journey. We transform clinical experiences by effectively harnessing data through our comprehensive EHR solution.
  
• Our dynamic MPages for Oracle Health Millennium, equipping healthcare professionals with vital, real-time patient information directly within their workflow.
  
• Our commitment is to transform healthcare through advanced technologies, enhancing clinician skills, workflows, and improved patient care, and our contribution to this is through the following digital solutions: 

Specialists in deployment

Technology, however, doesn’t thrive in isolation – our subject matter experts take these products through the entire innovation lifecycle of ideation, creation, implementation and deployment to truly unlock the benefits that technology has to offer whilst our people offering attracts, recruits and retains the best talent internationally to enable organisations align with and exceed international standards.

We discover; Simple is hard… starting right helps! Our approach to discovery focuses on problem definition, ideation, contextual user research and mapping of the end-to-end process, risks and the opportunities, ensuring the entire offering is fit for purpose and answers the challenges within the system and beyond.

We incubate; Here we begin to experiment with potential solutions, from prototyping into MVP build and testing. The goal is to test rapidly, mitigating risk, and putting the MVP in the hands of real users with real data whilst keeping it secure at all times. This moves the product towards an actual working model, including how the service will integrate with or replace existing services, refining and iterating as needed. 

We deploy; Our approach to deployment is based on years of experience from within the NHS, delivering complex digital transformation. Our process supports Go-Live, business as usual (BAU) stabilisation and continuous improvement.

Clinically safe by design

inicio are experts in clinical safety having achieved DTAC accreditation for multiple IT systems previously as well has having our own Clinical Safety Officer in-house, critical to the success of any products into the NHS.

As the market leader in RPA for healthcare, Blue Prism is an ISO 270001 and SOC2 accredited, UK based company with over 1,800 customers, with a 98% retention rate. The Blue Prism Cloud platform integrates process automation with a multitude of intelligent automation tools including natural language processing, intelligent optical character recognition, e-forms, language translation, virtual smartcard integration and a bot orchestrator, all provided on a secure, segregated Microsoft Azure cloud environment, as a single annual subscription service from one supplier.

Being a customer of inicio health opens access to the inicio health Automation Library. This offers inicio health customers an accelerated journey as we draw on over 300 pre-built automations, spanning various sectors and processes, which can be utilised to expedite process builds. This comprehensive catalogue provides seamless integration with various platforms and systems, ensuring a more efficient and streamlined approach to implementing automation solutions. This will support acceleration as pre-built automation for Clinical and Corporate Services are shared, the platform is hosted on a dedicated in country Azure cloud.

Developed in Partnership

As we tackle the complex challenges of modern healthcare, it's crucial that we draw on diverse skills, perspectives, and experiences. We take our NHS partners through the entire innovation lifecycle of ideation to deployment, with a focus on robust validation to ensure we are unlocking the true benefits of technology. 

Our carefully selected partnerships are providing us with the opportunity to expand our reach, impact and enabling us to solve the totality of a problem, not just an isolated part. By teaming up with other technology solutions in the healthcare space, we can collectively drive change on a larger scale. The synergy of our collaborative efforts allows us to create solutions that not only address current healthcare issues but also anticipate future challenges.