Since Covid-19 hit the UK in early 2020, health care organisations in England have moved services online at a dramatic pace.

When the crisis is over, health care providers will need to assess the full impact of these changes for staff and service users. A number of questions will need to be answered: for example, was the technology deployed in the most effective way; were downsides addressed; what further changes are needed to achieve full benefits; and how do providers protect the interests of particular groups?

This paper, commissioned by the Academic Health Science Networks (AHSNs) in England, considers four innovations from the United Kingdom (UK) and the Nordic countries that use digital technology to deliver a step change in treatment.