Pharmacierge, a leader in private e-prescription app and delivery services, has relocated to a cutting-edge 5,500ft2 dispensary on Wimpole Street, Central London. The facility features a 30-foot multi-arm dispensing robot, the largest of its kind in the prestigious Harley Street Medical Area (HSMA). The integration of machine learning (ML) driven robotic stock management allows staff to focus on complex tasks, enhancing efficiency and minimising medication wastage.
Backed by 85 leading private GPs and Consultants across all medical specialties, Pharmacierge's expansion marks a significant milestone in its mission to become the pharmacy partner of choice for leading private practices, private hospitals and their patients.
The new premises, which extends the company's operations to 8,000 ft2 —ten times the size of its original location in 2015—represent a substantial enhancement in capacity.
The ambitious project involved transforming two 18th-century Georgian properties into a streamlined clinical space, integrating cutting-edge software and pharmacy design. This transformation aims to revolutionise the private pharmacy pathway by combining advanced technology with traditional pharmacy values. The facility includes areas dedicated to controlled, refrigerated, and biological medications.
The 30-foot multi-arm dispensing robot, equipped with ML-driven stock management, occupies one wing of the new premises. This advanced automation system improves efficiency and ensures rapid availability of a wide range of medications. Pharmacierge currently serves a network of over 4,500 GP and consultant users.
Scalable Partnerships with Private Practices and Hospitals
Already the preferred pharmacy partner for many leading UK and US hospital groups in London, Pharmacierge plans to extend the benefits of 'ePrescribing-as-a-service' to more private practitioners, hospitals, and private patient units (PPUs) throughout the UK.
Over 90% of clinicians surveyed report that Pharmacierge ePrescribing saves their practice 5-15 minutes per prescription, reducing the need for multiple car journeys and pharmacy visits for patients. Institutional benefits include centralised administration, real-time tracking, and simplified pre-op medication pathways.
Heritage and Expertise
Pharmacierge’s co-founders, Robert and Edward Ungar, bring a combined century of medical and pharmacy heritage in the Harley Street area. Their legacy began with their father, Leon Ungar, a founding member of The Royal Pharmaceutical Society. The Ungar family has a longstanding history in London pharmacy, having also co-founded The Doctor’s Laboratory (TDL) and other pharmacies in the Marylebone and Mayfair estates.
The opening ceremony was led by Dr. Phil Batty, President of the Independent Doctors Federation, and Mark Kildea, CEO of the Howard de Walden Estate.
Co-founder and CEO Edward Ungar commented: “It's exciting to see our talented team now equipped with cutting-edge robotics and machine learning technology to better manage our extensive formulary. This expansion allows us to scale the exceptional care our teams provide to our network of over 4,500 clinicians."
Mark Kildea, Chief Executive at Howard de Walden Estate, remarked: "Pharmacierge exemplifies how technology-driven healthcare businesses can thrive in the Harley Street Medical Area. This expansion underscores the company’s rapid growth and its dedication to offering top-tier service to its expanding network of clinicians and patients."
Dr. Phil Batty stated: "Pharmacierge’s integration of advanced technology with trusted healthcare practices sets a new benchmark in the industry."
About Pharmacierge
Pharmacierge is a leading healthtech business, revolutionising how private doctors prescribe and deliver medication. Its mPrescribe® app and national delivery capabilities offer clinicians an intuitive, efficient prescription management solution, saving valuable time and ensuring patients receive their medications conveniently. The company’s mission is to be the pharmacy partner of choice for leading private practices, private hospitals, and their patients.
Ask your private doctor about Pharmacierge at www.pharmacierge.com. Doctors can register and experience Pharmacierge's robotically enabled e-prescription journey at https://www.pharmacierge.com/clinicians
